ABOUT

Founded in Scandinavia in 1999, Agillic is at the forefront of customer lifecycle marketing.   We have built a deep understanding of the customer experience issues facing telecommunication providers and the frustrations of marketing personnel who are forced to limit their communication strategies because existing IT systems are not customer centric.

With this knowledge Agillic developed its Customer Lifecycle Marketing (CLM) Enterprise Platform which is now the most advanced customer management solution in the telecoms market.     It’s designed to transform the way Communication Service Providers (CSP) interact with their customer base by executing and fulfilling marketing programmes on a one-to-one basis across multiple touch points.

Agillic has worked with premier European relationship marketing agencies and customer service specialists and has developed its CLM Enterprise Platform based on shared roadmaps with leading, forward thinking European Communication Service Providers.   From this wealth of experience we have developed a number of CLM solutions designed to meet specific business challenges of customer acquisition, loyalty, retention and winback.

Agillic’s unique range of CLM solutions are being used by more than 26 Communication Service Providers today, including leading operators such as TeliaSonera, Telenor Sonofon and H3G.  With a choice of Enterprise, Standard or Limited editions our customers are achieving unprecedented levels of churn reduction and increased ARPU by building personal connections with customers securing lifelong, valued relationships.

Agillic’s head office is located in the heart of London with additional business development and implementation resources across Europe including Madrid for Southern Europe and Switzerland for German-speaking Europe.   Product management and development is based in Denmark with Research and Development investment in Ukraine.

Our team of CLM specialists are equipped with the right knowledge and experience to help advise and assist in-house marketing teams on the best customer lifecycle marketing strategy that will meet their business challenges.   We continuously evaluate and improve our services and solutions by listening to our customers and evaluating trends in the market place to ensure our range of CLM solutions will always exceed our customer expectations.