1-to-1 Marketing

Create a 1-to-1 marketing discipline in your business, using customer data to deliver highly-targeted campaigns

1-to-1 marketing – the right offer to the right person at the right time using all the information you have – is the way that marketing professionals deliver outstanding results today.

Agillic stores and leverages all your customer information, gathered through interactions, purchasing patterns and surveys, combined with behaviour triggers, to deliver effective, targeted, 1-to1 campaigns with a new level of effectiveness:

• Significantly increase response rates by targeting individual customer needs based on previous interactions and acquired information
• Strengthen customer retention levels and reduce churn by building more direct, more interactive relationships
• Trigger customer interactions based on behaviours, updates web portals automatically and in real time and keeps customer service representatives fully informed
• Integrate questionnaires and surveys and act immediately on information provided by engaging customers in relevant dialogue via the customer's channel of choice
• Reduce cost of service by increasing contact relevance and accuracy

The true value of Agillic’s technology lies in its ability to create and manage thousand or millions of human-like customer dialogues in real time, building stronger customer relationships and increasing business, through targeted, relevant, and timely marketing messages, based on knowledge and interaction, not guesswork.

If you’re ready to go 1-to-1 marketing with your customers, contact Agillic today.