Omnichannel personalisation for customer-centric engagement​

Increase conversion, improve retention and boost customer lifetime value through personalised omnichannel customer experiences.

Personalised Communication to Millions
Higher
conversion
Enhanced
customer satisfaction
Higher
Retention
Increased
CLV

Grow your customer base and strengthen lifetime value

With endless shopping opportunities at our fingertips, getting the attention of new customers and nurturing your existing business can feel like a challenge.

With Agillic, it’s easy to grow your customer base and deepen existing customer relationships. How? By maintaining relevance. Boost the value of your data and amplify your communication impact by anticipating customers’ needs and personalising every touchpoint across their journey.

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Drive revenue with customer data

From purchase patterns, time spent, marketing channels used and more, your business creates a massive amount of customer data. The challenge is figuring out how to use it to improve sales and build long-term relationships.

Agillic is truly customer-centric. With our flexible data model, you can use your data to target the right audience at the right time. Our solution for reusable content makes it easy to personalise communication across channels, languages and personas.

Be more effective in paid media

How do you make sure your paid campaigns reach the right audience with the right message?

With Agillic’s native integrations to paid media in the Google, Facebook and Adform ecosystems, you can automate the synchronisation of first-party data with third-party data and activate it within paid media channels. This means you can optimise your ad spend as you identify the audience that is most susceptible to your message and leave out those who aren’t.

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Trusted by top retail and e-commerce brands

channels

A unified message across all channels

Retail marketers face a hefty to-do list: boost CLV, enhance repeat purchases, and implement scalable personalisation while harnessing vast consumer data.

Agillic provides omnichannel execution and customer journey optimisation using transactional and behavioural data, along with integrated paid media for efficient spending.

It’s all about providing value to your customers so they keep coming back. From app push notifications and emails to SMS and in-store Agillic Advisor, you can create those experiences across the entire customer lifecycle. 

matas

300% boost in repurchase rates and 20% in wallet share

With Agillic, Matas increased repurchase rates by 300% and designed a loyalty club resulting in a 20% increase in wallet share and the highest NPS score of all time.

“Customers are ready for omnichannel experiences, and there is huge potential in integrating touchpoints to become a fully customer-centric organisation.” — Thomas Grane, CIO, Matas

miinto

CLV increases by 18% with fewer resources

Miinto increased customer lifetime value by more than 18% with automated email flows in Agillic, and they’ve done it with fewer resources. 

“Before Agillic, 7 marketers worked full-time executing bulk campaigns with no personalisation. Now, we’ve doubled our activity level work more efficiently with fewer resources.” — Malthe Cederborg, CMO, Miinto

kop

82% email open rate with automated flows

Kop & Kande turns unknown customers into known ones with its customer loyalty club, resulting in an 82% email open rate and +60% increase in web traffic.

”With Agillic, collecting data about the customer journey helps us offer better service and personalised deals to our customers.” — Malene Maarbjerg Rasmussen, Marketing & Omnichannel Director, Kop & Kande

See how leading brands use Agillic

Kvik & Agillic
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Jesper Lanther
Head of Digital – Kvik

“Agillic is at the core of our future ambitions. It creates a good foundation, but also takes us to the next level of our digital communication and marketing.“

FCK
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Mads Jefsen
Marketing Director

“FCK wants to connect and become a greater part of Copenhagen. Agillic is important in that equation, to utilise the data we have – our channels and connections, so that your relationship with F.C. Kobenhavn is reflected in the way we interact with you.”

Global blue
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Viktor Kletzer
VP, Product Management – Global Blue

“At Global Blue, we want to offer international shoppers a more personalised experience while growing as a business. Here, we see Agillic as an important partner for the future.”

Telge Energi & Agillic
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Niklas Holberg
Acting CEO – Telge Energi

“I think we can devote ourselves more to customer loyalty through multiple products and multiple touchpoints instead of chasing new customers.”

Io interactive
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Marc Skouborg
CMO – IO Interactive

“Agillic allows us to have a personalised – almost 1:1 – communication with our players.”

Minto
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Malthe Cederborg
CMO

“The learnings are something we bring to new big markets, and we achieved the same numbers we did over 11 years within 11 months in Germany.”

Matas
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Thomas Grane
CIO

“Agillic is a close partner who helps ensure the foundation for Club Matas. We corporate to reach new, unprecedented heights in the market.”

Ready to grow your customer base?

Schedule a free demo to see how we can help you maximise retention, reduce churn and increase revenue with the power of omnichannel marketing automation.