Kvik, a Danish retailer specialising in kitchens, baths, and wardrobes across eight European markets, has a customer-focused approach as its secret weapon. With a purchase cycle of 13+ years, the company emphasises the need to identify the right moment to connect with customers. 

Through streamlined customer journeys and turning multiple marketing automation flows into four, Agillic has made it easier for Kvik to maintain and improve the customer experience. The consolidation has resulted in an 86% reduction in CPA and a time savings of 73%.  

Looking ahead, Kvik is confident that Agillic is not only forming a solid foundation but also taking the company to the next level in digital communications and marketing.