Inbound SMS
Turn your messaging into a personalised conversation
Enhance your personalisation strategy, increase loyalty and boost revenue with real-time interactive dialogue.
Whether for competitions, sign-ups, or managing subscriptions, inbound SMS makes it simple for customers and prospects to reach out.
Embed your inbound SMS number in packaging, outdoor materials, or direct mail for easy access. Foster two-way communication by responding with triggered flows, ensuring a seamless and engaging interaction.
Seamless
campaign integration
Boost
revenue strategically
Engaging
customer conversations
Effortless
campaign automation
Seamlessly integrate inbound SMS with your omnichannel customer experience.
Seamless inbound interactions
Elevate your engagement strategy with seamless inbound interaction features. Our platform offers instant flow triggering, allowing you to respond promptly to inbound SMS. Plus, you can enhance your campaign’s effectiveness by accessing Agillic’s extensive pool of keywords for streamlined and engaging interactions.
Effortless editing and automation
Put an end to technical headaches. Agillic simplifies the editing process by enabling inline content editing, eliminating the need for intricate coding and saving you time.
Automatically update customer profiles based on text replies, ensuring your data remains relevant and compliant. With Agillic’s international short code setup, you can seamlessly support cross-country inbound communication for a global reach.
A unified message across all channels
Being customer-centric with your communication requires an all-in-one omnichannel approach. At Agillic, you can deliver personalised content across all channels based on where your customers are in their journey.
Add triggers, segments, conditions and integrated channels like push notifications, SMS, email, paid media and more. Everything you need to communicate, create value and get results. All in one platform.
Inbound SMS key features
See how leading brands use Agillic
“Looking into the future, we expect a lot from the combination of Agillic and AI. We can make our work more targeted and relevant. That means we also have higher expectations of what it might yield.”
“FCK wants to connect and become a greater part of Copenhagen. Agillic is important in that equation, to utilise the data we have – our channels and connections, so that your relationship with F.C. Kobenhavn is reflected in the way we interact with you.”
“At Global Blue, we want to offer international shoppers a more personalised experience while growing as a business. Here, we see Agillic as an important partner for the future.”
“Agillic is at the core of our future ambitions. It creates a good foundation, but also takes us to the next level of our digital communication and marketing.“
“With 600 events and 60 product launches every year, there’s a lot to rollout. We are a commercial business and must sell tickets, yet our commercial success helps secure the cultural heritage for the future.“
“[Relevance is key and] even if we have reduced the number of messages we send to our customers, we see that engagement and loyalty stays at the same level or grows. That means we get a higher revenue, customers are happier, and we save money.”
“I think we can devote ourselves more to customer loyalty through multiple products and multiple touchpoints instead of chasing new customers.”
“Agillic allows us to have a personalised – almost 1:1 – communication with our players.”
“The learnings are something we bring to new big markets, and we achieved the same numbers we did over 11 years within 11 months in Germany.”
“Agillic is a close partner who helps ensure the foundation for Club Matas. We corporate to reach new, unprecedented heights in the market.”
Ready to drive revenue and enhance productivity?
Inbound SMS campaigns that engage your audience can drive revenue and boost productivity. But it’s only the beginning. Schedule a free consultation to see what true omnichannel personalisation can do.
FAQ
SMS marketing involves the use of short message service (SMS) to send promotional messages, updates, or alerts to a targeted audience’s mobile devices. It’s a direct and immediate communication channel that businesses use to engage with customers.
No, SMS marketing is not illegal. However, it must comply with regulations and laws governing electronic communications.
Businesses need to obtain consent from recipients before sending marketing messages, and compliance with regulations like the Telephone Consumer Protection Act (TCPA) in the United States and the General Data Protection Regulation (GDPR) in Europe is crucial.
WIth 98% open rates, SMS is versatile in marketing. With it, businesses can send promotional offers, product updates, appointment reminders, event invitations, and more. It can be used for one-time campaigns or as part of ongoing customer engagement strategies.
SMS marketing is highly effective due to its immediacy and direct reach. SMS messages have exceptionally high open rates, often reaching recipients within minutes.
Additionally, SMS allows for concise and impactful messaging, making it a powerful tool for time-sensitive promotions and communication. The personal nature of mobile devices also contributes to the effectiveness of SMS marketing in reaching and engaging with a broad audience.
Collecting mobile numbers for SMS marketing requires explicit consent from individuals. That means they have to agree and know what’s going to happen. With that in mind, you can employ various strategies such as opt-in forms on your website, social media, or physical locations to build your database.
You can offer incentives like discounts or exclusive content in exchange for opting into SMS communication. Run contests where participation requires providing a mobile number for notifications. Encourage in-store sign-ups for SMS updates while prioritising transparency and compliance with regulations.
Want to turn your communication into a conversation?
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