Agillic Advisor

Use customer data in every corner of your business

Provide your staff with access to relevant data, without giving them full access to the Agillic Platform.

Front-end personnel who don’t work in the Agillic platform — such as call centre staff and shop assistants — can easily look up customers in the Agillic Advisor channel and provide seamless personalised experiences. 

Real-time
data enrichment

LineO

User lookup with
preconfigured results

LineO

Highly
customisable

LineO

Integrates
with your CMS

LineO

Seamlessly integrate Agillic Advisor with your omnichannel customer experience.

channelsLoop

Elevate customer engagement 

Agillic Advisor transforms customer interactions for your customer-facing team. This intuitive tool allows easy customer lookup by name, email, or loyalty card, providing a consolidated view for exceptional service experiences based on real-time data. 

The synchronised data between Agillic and Agillic Advisor ensures a cohesive customer journey, offering insights into communication history, activity, and NPS. Seamlessly manage permissions, sign-ups, and data registrations with dynamic forms, and receive recommendations for optimal up-selling strategies. 

Elevate customer 1
Personalise every interaction

Personalise every interaction

From subscription management and suggesting products to personalised result pages and loyalty programs, the Agillic Advisor channel can be used in all phases of the customer journey, pre-, during, and post-purchase. 

The synchronised data flow between Agillic and Agillic Advisor ensures that personalised touches transcend digital and physical touchpoints, contributing to a cohesive omnichannel strategy. 

A unified message across all channels

Being customer-centric with your communication requires an all-in-one omnichannel approach. At Agillic, you can deliver personalised content across all channels based on where your customers are in their journey.

Add triggers, segments, conditions and integrated channels like push notifications, SMS, email, paid media and more. Everything you need to communicate, create value and get results. All in one platform.

channels

Agillic Advisor’s key features

Look up customers by name, email, or loyalty card
Real-time data for personalised service
Synced data for a seamless customer experience
Overview of communication history, NPS, and surveys
Use forms for permissions, sign-ups, and data
Get recommendations for up-selling actions

See how leading brands use Agillic

Kvik & Agillic
PlayPlay
Jesper Lanther
Head of Digital – Kvik

“Agillic is at the core of our future ambitions. It creates a good foundation, but also takes us to the next level of our digital communication and marketing.“

FCK
PlayPlay
Mads Jefsen
Marketing Director

“FCK wants to connect and become a greater part of Copenhagen. Agillic is important in that equation, to utilise the data we have – our channels and connections, so that your relationship with F.C. Kobenhavn is reflected in the way we interact with you.”

Global blue
PlayPlay
Viktor Kletzer
VP, Product Management – Global Blue

“At Global Blue, we want to offer international shoppers a more personalised experience while growing as a business. Here, we see Agillic as an important partner for the future.”

Telge Energi & Agillic
PlayPlay
Niklas Holberg
Acting CEO – Telge Energi

“I think we can devote ourselves more to customer loyalty through multiple products and multiple touchpoints instead of chasing new customers.”

Io interactive
PlayPlay
Matas logo slider
Marc Skouborg
CMO – IO Interactive

“Agillic allows us to have a personalised – almost 1:1 – communication with our players.”

Minto
PlayPlay
Malthe Cederborg
CMO

“The learnings are something we bring to new big markets, and we achieved the same numbers we did over 11 years within 11 months in Germany.”

Matas
PlayPlay
Matas logo slider
Thomas Grane
CIO

“Agillic is a close partner who helps ensure the foundation for Club Matas. We corporate to reach new, unprecedented heights in the market.”

Ready to personalise every touchpoint?

Schedule a free consultation to see how Agilic can maximise retention, reduce churn and increase revenue with the power of omnichannel marketing automation.

FAQ

The Agillic Advisor channel empowers front-end personnel, such as call centre staff and shop assistants, to easily look up customers, providing a single view for personalised and efficient customer service.

That means that whatever customer data and digital interactions you have had with a customer are not just floating in cyberspace. That information can be used during an in-store visit to continue the conversation and improve the customer experience. 

The Agillic Advisor channel offers benefits such as real-time data enrichment, seamless synchronisation between Agillic and the Advisor channel, and an overview of communication history and NPS for enhanced customer understanding.

Yes, the Agillic Advisor channel allows you to update customer data through custom applications, ensuring your data remains current and relevant.

The Agillic Advisor Channel can be implemented in all three customer journey phases – pre-, during, and post-purchase. 

Examples include subscription management, product suggestions, personalised result pages, and loyalty programs.