How AI minimises fires, downtime and bad customer experiences

ComputerWorld Website


ComputerWorld webinar


29 March, 8:30am-10.30am



Join us for this upcoming webinar, featuring Agillic’s CPTO Rune Werliin.

IT services are no longer just tools to support your business, they are an increasingly essential part of the business itself. Therefore, it the bottom line will reflect if they do not work quickly and perfectly. According to a study by Aberdeen Group, just one second delay in loading time will result in 7% fewer conversions and 16% reduction in customer satisfaction.

At the same time, the large number of integrations and dependencies mean that the consequences of inferior performance in one place in the infrastructure easily spread to the rest of the business.

In short: Time is actually money. That’s where Artificial Intelligence for IT Operations (AIOps) comes into the picture.

In this webinar, IBM and its partner MCG explore how AIOps enable optimization of overview, speed, resource utilization and services. This makes it possible, among other things, to:

  • Ensure that apps and services work as intended 24/7
  • Allocate resources dynamically to optimize resource utilization as well as minimize overcapacity
  • Increase the availability and uptime of key, business-critical services.

There will also be ample opportunity to ask questions about how you can optimize the practical operation of your applications and services.

Which ultimately increases the likelihood that your customers will have a good experience and that your employees in development and operations can focus on value-creating activities instead of putting out fires.