Watch recordings of selected webinars
Turn Customer Service into a Revenue Driver
Modern consumers expect consistent brand experiences across all touchpoints and interactions, regardless of company function or system. Good customer service and marketing both involve high degrees of customer interaction, and both are pursuing the same goals: creating customer loyalty, which in turn creates more revenue.
This webinar hosted by Agillic and Zendesk teaches you how to enrich your customers’ profiles in Zendesk for Service platform with data from your marketing communication.
Data DOESN'T Equal Success
Quality data is key to successful communications – but if your marketers hands are tied sorting through it for months, they can’t execute on those communications. In this webinar, you’ll learn what free hands means for your team in relation to your marketing data from implementation to execution, and the common pitfalls to avoid.
The Top Ten Pitfalls of Omnichannel Marketing
At Dansk Erhverv’s Omnichannel Conference, Agillic’s CXO Rasmus Houlind discussed the top ten pitfalls for omnichannel marketing. Houlind presented these pitfalls as “how to make failure certain”, using examples of companies who have gone against these practices and failed to fail (i.e. succeeded).
Top ten challenges when creating a Single Customer View
Agillic’s CXO Rasmus Houlind and Novicell’s Data Value Manager Jens Grønkjær hosted this webinar on the challenges and best practices of utilizing your customer data to personalize communication.
In the Moment Customer Experience
Watch this webinar to learn how, in a world with a constantly changing landscape and demanding audience base, Aller Media are collecting and activating their data to be ‘in the moment’ and keep customers and advertisers alike at the heart of what they do.
How to avoid being sacked when using hyper-personalisation
Last week, Agillic CXO Rasmus Houlind discussed how marketers can reap the benefits of hyper-personalisation while minimising the risks – and avoiding being fired.
Fact Checking Personalisation
There is a lot of hype around marketing personalisation – but how can you distinguish buzzwords from lucrative trends and real opportunities? Watch this webinar to learn how to leverage marketing automation to scale and refine customer experience and more.
Humanising the Customer Experience
In this webinar, presenters Charlie from Agillic and Mario from Ratio explored how companies can leverage customer data to deliver humanised and hyper-personalised communication and experiences, creating the ultimate customer experience.
Tre steg mot engasjerte givere og lojale medlemmer
Line fra Bas og Rasmus fra Agillic snakker om hvordan organisasjoner kan lykkes med å skape engasjerte og lojale støttespillere. Webinaret tar for seg praktiske erfaringer, råd og gode kundespørsmål innen teknologi og automatisering av kundedialoger; og mye mer.
How to use a BI tool to leverage insights into Agillic performance data
You know how important it is to draw on data when making decisions for your organisation – but how can you deepen your data insights to improve your options and achieve the best possible results? Rewatch this webinar to find out.
How marketing automation can turn transactions into customer relationships
Do you know how your business can use omnichannel communications to deepen customer relationships? Learn how NGOs, retailers and subscription businesses can easily onboard onto Agillic and leverage individual transactions into recurrent ones to massively boost the bottom line.
From Newsletters to Omnichannel Marketing
Companies who base their customer loyalty strategy primarily on manual editorial email-newsletters are making 50% less than they could. Learn how orchestration of both campaigns and customer lifecycle communication across channels can double your marketing revenue.
Collecting and Utilising Net Promoter Score (NPS) Data
Are you getting the most out of your net promoter scores? Watch this webinar, hosted by Agillic’s own Kenneth Rasmussen, to understand how to unlock and interpret data you’re already collecting.
Using Agillic Web Tracking for Automated Communication
Are you getting the most out of your communication with your customers and leads? Their online behaviour on your website can tell you a lot about them… do you know how to utilise the data?
The Case for Doing Something Different
Everybody wants to create great customer experiences. In this webinar, Søren Ravn from Responsive will take you through how to think differently about CX. By activating key ingredients such as your brand and your data, you can create experiences your customers will remember.
From Email Marketing, to Marketing Automation
In this webinar, Rasmus Houlind highlights important considerations to make before transitioning towards automated marketing. The webinar will show you the benefits of an automated marketing approach, and explains the benefits of an omnichannel approach.
Value of the Omnichannel Customer
In this webinar, Rasmus Houlind discusses omnichannel tactics SPORTMASTER. The Danish retailer has successfully bridged the gap between online and physical shops to provide a more holistic, customer-centric experience – resulting in a significant boost to customer value.
Scaling Personalised Communication Webinar
During this one-hour webinar Rasmus Houlind covers the newest trends and opportunities of AI-driven marketing automation, including how to explore the possibilities of marketing automation, deep dive into data and increase relevance with AI and more.